Privacy Terms
At fauxbloomly (“we”, “us”, “our”), accessible via www.fauxbloomly.com, we respect your privacy and are committed to protecting the personal data of our customers across Europe. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our artificial flowers, vases, or faux greenery, or otherwise communicate with us.
This Privacy Policy is designed to comply with applicable data protection laws, including the European Union General Data Protection Regulation (EU GDPR) and the UK GDPR (collectively, the “GDPR”).
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1. Data Controller
For the purposes of applicable data protection legislation, the data controller responsible for your personal information processed via this website is fauxbloomly.
Brand Name: fauxbloomly
Website: www.fauxbloomly.com
Contact Email: point@fauxbloomly.com
If you have any questions, concerns, or requests regarding this policy or the handling of your personal data, please reach out to us using the contact email above.
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2. Information We Collect
We collect personal data directly from you when you interact with our website, place an order, create an account, or contact our customer support team.
The types of personal data we collect include:
Identity Data: First name, last name, title.
Contact Data: Billing address, shipping address, email address, telephone number.
Transaction Data: Details of products ordered, order history, shipping updates, and purchase totals.
Payment Data: Payment card details, billing verification data, and transaction identifiers. (Note: All payment data is collected and processed directly by our third-party payment processor; we do not store full payment card numbers on our servers).
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, device identifiers, and browsing activity on our site.
Communication Data: Feedback, customer service correspondence, and promotional communications preferences.
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3. Legal Bases for Processing Personal Data
We process your personal data in strict compliance with the lawful grounds established under European data protection legislation:
1. Performance of a Contract: Processing is necessary to execute, process, and deliver your orders for artificial flora and decor, fulfill customer service inquiries, and manage your account.
2. Legal Obligations: Processing is necessary to comply with legal requirements, such as tax regulations, financial accounting, and trade compliance laws.
3. Legitimate Interests: Processing is necessary for our legitimate operational interests, including maintaining website security, preventing fraudulent transactions, improving our product ranges, and optimizing store functionalities, provided your rights do not override these interests.
4. Consent: Where required by law, we rely on your explicit consent for specific processing operations, such as sending marketing emails or setting non-essential cookies. You retain the right to withdraw consent at any time without affecting prior lawful processing.
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4. Payment Processing
To ensure seamless transaction handling, we utilize Stripe as our primary third-party payment processing platform.
When you place an order on www.fauxbloomly.com, your payment details are transmitted directly to Stripe via encrypted channels. Stripe collects, uses, and processes your financial data in accordance with their privacy documentation and compliance frameworks. We do not store, view, or retain raw payment card numbers or security credentials on our internal servers.
Stripe processes payment information to complete transactions, prevent fraudulent activities, enforce financial security protocols, and comply with international financial regulations.
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5. How We Use Your Information
Your personal data is used solely for standard commercial operations, including:
Processing and delivering your orders of artificial flowers, planters, and decorative greenery.
Sending transactional notifications, order confirmations, and shipment updates.
Responding to user inquiries, assistance requests, and customer support queries.
Maintaining website security, preventing unauthorized transactions, and mitigating risk.
Fulfilling administrative, statutory tax, and legal reporting obligations.
Delivering relevant promotional communications where explicit opt-in consent has been provided.
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6. Disclosure of Personal Data
We do not sell, rent, or trade your personal information to third parties. We disclose data only to trusted service providers necessary to operate our business and fulfill your transactions, specifically:
Payment Processors: Such as Stripe, to securely execute order transactions.
Logistics & Courier Partners: Recognized European and international freight and parcel networks to handle physical order fulfillment and delivery.
IT & Cloud Infrastructure Providers: Data hosts, database providers, and security maintenance providers necessary for stable website operation.
Legal and Regulatory Authorities: Statutory bodies, tax authorities, or law enforcement agencies when strictly required under applicable governing laws.
All third-party service providers acting on our behalf are bound by data protection agreements requiring them to process data strictly according to our instructions and maintain appropriate security measures.
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7. International Data Transfers
When personal data is transferred, stored, or processed outside the European Economic Area (EEA) or the United Kingdom—including to service providers located in North America—we ensure appropriate safeguards are implemented in according with GDPR regulations. These safeguards include:
Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent UK government frameworks.
Processing with service providers operating within jurisdictions recognized as offering an adequate level of data protection.
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8. Data Retention
We retain your personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the satisfaction of any legal, accounting, tax, or reporting requirements.
Order and Transaction Records: Retained for a standard period of up to 7 years following completion of the transaction, pursuant to statutory tax and commercial retention obligations.
Customer Account Data: Retained for the duration of your active account relationship, or until a legitimate erasure request is received.
Customer Support Inquiries: Retained for up to 2 years to ensure quality assurance and maintain continuous customer service records.
Marketing Preferences: Retained until you withdraw consent or unsubscribe via the provided opt-out links.
Technical and Cookie Logs: Retained for standard operational durations, typically up to 12 months, depending on functional server logs.
Upon expiration of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an individual.
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9. Data Security
We implement technical and organizational security measures designed to safeguard personal data against accidental loss, unauthorized access, alteration, or disclosure. These measures include transport layer encryption (SSL/TLS), access controls, network security protocols, and restricted administrative authorizations.
While we maintain appropriate technical safeguards to protect your personal information, no internet transmission or electronic storage architecture can be rendered entirely risk-free. Users are advised to take appropriate precautions when transmitting personal details online.
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10. Your Rights Under European Data Protection Law
If you are a resident of the European Union, the European Economic Area, or the United Kingdom, you possess specific legal rights regarding your personal data under the GDPR:
Right of Access: The right to request copies of the personal data held about you.
Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
Right to Erasure (“Right to be Forgotten”): The right to request deletion of your personal data under specified statutory conditions.
Right to Restrict Processing: The right to request temporary suspension or restriction of processing activities under certain conditions.
Right to Data Portability: The right to request transfer of your structured data to yourself or a designated third party.
Right to Object: The right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: The right to withdraw previously granted consent at any time without affecting prior lawful processing.
To exercise any of these rights, please contact us at point@fauxbloomly.com. We will evaluate and address your request within the statutory timeframes required by applicable law. You also hold the right to lodge a complaint with your local data protection supervisory authority.
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11. Third-Party Links
Our website, www.fauxbloomly.com, may occasionally contain links to third-party websites or services. We do not control or accept responsibility for the privacy practices, content, or policies of external sites. We encourage you to review the privacy documentation of any external portal you visit.
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12. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or website features. Updated versions will be published on www.fauxbloomly.com with a revised “Last Updated” date. Continued use of our website following policy updates constitutes acknowledgment of the revised terms.
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13. Contact Information
For all questions, data access requests, or privacy inquiries, please contact:
Brand: fauxbloomly
Domain: www.fauxbloomly.com
Email: point@fauxbloomly.com
Please note: Ships from Canada. Order processing and dispatch take approximately 1–3 business days, and shipping takes approximately 5–11 business days.
www.fauxbloomly.com @ 2026. All rights reserved.
