Code Of Use
1. Overview
Welcome to www.fauxbloomly.com (the “Website”), operated under the brand name fauxbloomly (“fauxbloomly”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, products, and services.
By visiting our Website, browsing our catalogue, or purchasing artificial floral arrangements, vases, or artificial greenery products from us, you enter into a binding legal agreement with fauxbloomly governed by these Terms. Please read them carefully before completing any transaction.
2. Eligibility & Website Usage
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Website.
You agree not to use our products or Website for any illegal, unauthorized, or commercial redistribution purposes. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our services.
3. Product Presentation & Availability
We make every effort to display the colors, features, and textures of our artificial flowers, vases, and greenery as accurately as possible on our Website. However, actual color perception may vary slightly depending on your individual screen settings and display calibrated values.
All product descriptions, pricing, and stock availability are subject to change at any time without prior notice, at our sole discretion. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction within Europe. We reserve the right to discontinue any product at any time.
4. Orders, Pricing & Payment
Prices for our products are quoted in Euros (€) or designated supported European currencies and are inclusive of applicable taxes, unless explicitly stated otherwise during the checkout process.
When placing an order, you agree to provide current, complete, and accurate purchase and account information for all orders made at our store. We reserve the right to refuse or cancel any order placed with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was placed.
Payment must be made in full at the time of purchase via our approved secure payment channels presented during checkout.
5. Shipping & Order Processing
We exclusively serve customers located in Europe. Orders are processed and dispatched using established priority express logistics partners (including DHL, FedEx, and UPS Priority services).
Order Processing Time: Orders are prepared and dispatched within 1 to 3 business days following payment confirmation.
Estimated Transit Time: Delivery across Europe typically takes between 5 to 11 business days following dispatch.
Logistics Notifications: Automatic shipping updates and tracking references will be sent directly to the email address provided at checkout at key delivery stages (including dispatch confirmation, arrival at regional sorting hubs, and local delivery routing).
If an order exceeds the standard estimated transit timeframe, we will initiate an immediate investigation with the carrier. Depending on the verified outcome of the investigation, fauxbloomly will issue either a full refund or a replacement shipment.
6. Transfer of Risk & Ownership
In accordance with European consumer legislation, the risk of loss, damage, or destruction of goods remains with fauxbloomly throughout transit and transfers to the consumer only when the consumer (or a designated third party other than the carrier) physically takes possession of the items. Ownership of the products passes to you upon physical delivery and full receipt of payment.
7. Right of Withdrawal (14-Day Cooling-off Period)
In compliance with European Union Consumer Rights Law, consumers residing in European markets have the statutory right to withdraw from their purchase agreement within 14 calendar days without giving any reason.
Withdrawal Period: The withdrawal period expires 14 days from the day on which you, or a third party nominated by you, physically acquire possession of the goods.
Notification: To exercise your right of withdrawal, you must inform us of your decision by a clear written statement sent by email to point@fauxbloomly.com.
Effects of Cancellation: Upon valid notice of withdrawal, we will reimburse all payments received from you, including standard delivery costs (excluding supplementary costs if you chose a non-standard delivery method), without undue delay and no later than 14 days from the day we receive returned goods or proof of return. Refunds will be processed using the same payment method used for the initial transaction.
8. Damaged, Defective, or Incorrect Goods
We take great pride in packaging our artificial floral arrangements and delicate vases securely. If you receive an item that is defective, damaged in transit, or materially different from what was ordered:
1. Contact our customer service team via email at point@fauxbloomly.com within a reasonable timeframe after discovery.
2. Provide your order number along with clear photographical evidence demonstrating the damage or defect.
3. Upon verification of the submitted photos, fauxbloomly will process a full refund or issue an immediate replacement without requiring you to return the damaged item.
9. Intellectual Property & Brand Rights
All visual elements, textual content, product photography, product descriptions, brand logos, graphics, and underlying code on www.fauxbloomly.com are the exclusive intellectual property of fauxbloomly, protected by international copyright, trademark, and intellectual property laws.
No material from this Website may be reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without our express prior written authorization.
10. Limitation of Liability
To the maximum extent permitted by applicable law in Europe and Canada, fauxbloomly, including its operating brand entities and representatives, shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your purchase or use of products from our Website.
Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable European statutory consumer protection laws.
11. Customer Account Security
You are responsible for maintaining the confidentiality of any account credentials established on our Website and for restricting access to your computer or devices. While we enforce industry-standard procedural safeguards, you acknowledge that no automated transmission system over the Internet can be regarded as entirely impervious to external interference.
12. Severability & Entire Agreement
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable under applicable laws, such provision shall nevertheless be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any remaining provisions.
These Terms and any operational policies posted on this Website constitute the entire legal agreement and understanding between you and fauxbloomly, superseding any prior written or oral communications.
13. Governing Law & Dispute Resolution
These Terms of Service and any contractual relationship arising from orders placed on this Website are governed by and construed in accordance with the laws applicable to consumer contracts within the European Union, taking into account statutory provisions of Canada where relevant.
As a consumer residing in the EU, you benefit from any mandatory provisions of the consumer protection laws of the country in which you reside. Nothing in these Terms affects your statutory rights to rely on such local mandatory legal provisions.
In the event of a dispute, customers are encouraged to contact our customer support team directly at point@fauxbloomly.com to seek an amicable resolution prior to initiating formal administrative or legal actions.
14. Contact Information
For questions regarding these Terms of Service, order enquiries, or exercising consumer rights, please contact us at:
Brand Name: fauxbloomly
Website: www.fauxbloomly.com
* Customer Support Email: point@fauxbloomly.com
Please note: Ships from Canada. Order processing and dispatch take approximately 1–3 business days, and shipping takes approximately 5–11 business days.
www.fauxbloomly.com @ 2026. All rights reserved.
